Privacy Policy

Booking requests: your name, email, phone, chosen riad and room, dates, number of guests and any message you add.

Contact and newsletter forms: your name (if given) and email address, plus your message.

Technical data: basic, privacy-respecting analytics (page views and country) if analytics is enabled — never used to identify you personally.

To respond to your enquiry, confirm availability and manage your reservation.

To send you the newsletter, only if you asked for it — you can unsubscribe at any time.

To understand, in aggregate, how the site is used so we can improve it.

Any card details entered on the current site are part of a demonstration gateway and are not stored or charged. When real online payment is enabled it will be handled by a certified provider (e.g. Stripe or PayPal); we never store full card numbers on our servers.

We do not sell your data. We share it only with the service providers needed to run the site and your stay (hosting, email delivery, and the booking/payment provider).

We keep booking and enquiry records for as long as needed to manage your stay and meet our legal and accounting obligations, then delete them.

You can ask to access, correct or delete your data, or to unsubscribe, by writing to contact@experiencehospitality.ma.

We use only the cookies needed for the site to work, plus, with your consent, privacy-respecting analytics. You can manage your choice from the cookie banner.

For any privacy question, write to contact@experiencehospitality.ma.